Scale Your Practice with a Mental Health Virtual Assistant
Obtain front office administrative assistance for your Mental Health practice by leveraging the expertise and skills of a Mental Health Virtual Assistant. It is often difficult for a potential client to make that first call or inquiry to receive behavioral health support. Guarantee that potential and existing clients are receiving excellent service and that administrative needs are met while you attend to the therapeutic support of your clients.
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Mental Health Virtual Assistant Support Services
What Our Clients Are Saying
“There’s a saying in sports, “Leave it all on the field” and that is what I do session after session in my psychotherapy practice. One week, I found myself overcome by a simple head cold. I couldn’t get out of bed and this required me to shut down my practice. I couldn’t heal my body because my mind was consumed with thoughts of needing to reschedule all of my clients.
My body was so tired; the thought of literally lifting a finger to contact clients was too much to bear. I did lift a finger to LinkedIn and found Shelley. Her professional presentation jumped out at me and her logo and description on her business philosophy sent me peace that I needed. We had an extensive conversation about what I needed in an assistant and she started within two days! We agreed that she would handle client management to include scheduling and follow up, bookkeeping and marketing.
Due to Shelley’s efficient, personable and proactive support, within a month, my income increased by 30%. My clients comment that Shelley is approachable, consistent, well-organized and expedient, which are critical skills for handling calls from people who may be seeking treatment for the first time or for a client who is in crisis. Shelley has been an excellent introduction to my practice.
Like any other business owner, I have a certain standard of care in how clients are introduced to my services and how they are treated once engaging in services. Shelley has not disappointed me and I feel grateful that she handles my business with respect and sincere professionalism. We’ve worked together for four months and Shelley can already predict what I need and makes very helpful suggestions in managing my schedule and other business matters.
After 16 years in private practice, Shelley’s support helps to catapult revived energy in my clinical and business efforts so I can “leave it all on the field” and have a well-balanced personal and professional life”.
“Hiring YFA was a tremendous lifesaver for our group practice. YFA staff are proactive and they were very quick to learn and adapt our practice systems. YFA staff are also trained to work with the specific needs of a mental health practice. We continue to receive very positive feedback from our clients that have spoken to YFA staff. In short, YFA has been a critical component of our practice and a pleasure to work with. I highly recommend them.”
“Shelley Drasal and her team at Your Faithful Assistant have been a key component in my success as a therapist in private practice. I know that all of my telephone and email correspondence with both existing and potential clients will be handled in a timely, warm and professional manner. This allows me to focus on providing high quality care to the clients I serve, and to identify and pursue new avenues to grow my business. Partnering with Your Faithful Assistant is one of the best decisions I’ve made for my business!”